WAREHOUSING & DISTRIBUTION

by Gremark Technologies

GREAT SERVICE BY DESIGN

Great People + Great Process + Great Service

Our Process

Gremark’s quality management process insures repairs are done quickly and to the high standards you expect. If you need a repair, device upgrade, or more information please contact one of our service representatives.


SUBMIT RMA

Have a device that needs repair? Fill in the RMA form, complete with the serial number, model/description, & brand of the device(s) you want serviced.


SEND IN DEVICES

Pack device(s) carefully and address to:
RMA Department
Gremark Technologies Inc.

1420 Davey Road
Woodridge, IL 60517


EVALUATION

Our customer service team provides transparency through your devices repair process. Direct access to in-house engineers elevates our process above the competition.


REPAIR

Track the progress of your repair. If the device is beyond economical repair, a customer service team member will contact you with the best options for moving forward.


FREE  RETURN DELIVERY

GTI will cover the return shipping, typically standard ground, unless arranged otherwise.

Warehousing & Distribution

Bulk order processing is a sensible option for manufacturers looking to reduce shipping costs, improve inventory accuracy and product availability. Stage products for release in our newly acquired, climate controlled facility. GTI will inventory bulk product, repackage for distribution and ship counts with efficient accuracy. Additional services for clients interested in bulk processing include inventory analytics such as material surplus and usage.

3rd Party Logistics (3PL)
Smart warehousing allows us to synchronize the client’s supply with industry demands and measure performance.

Cross Docking
Useful for less-than-truckload shipments, the convenience of GTI’s staging area can accommodate materials and shipments of all sizes.

Electronic Assembly
GTI assembles and tests many electronic devices. Services can include computers, touch screen devices, printers and other items based upon customer needs.

Kitting
Our representatives will work with your needs to create customized kits based on inventory demand.

Pick and Pack
GTI offers services such as kitting, packing, repackaging, labeling, palletizing, banding and shrink-wrapping. Item material checks and receipts are included. Full-service packing and crating to meet the requirements of your selected mode of transportation.

Additional Services & Products

tablet laptop

Tablets & Laptops

Full-spectrum servicing for any portable device & any size job. With rapid turn-around you won’t miss a beat. We can recover your sensitive data & repair your hardware from things like accidental damage, software issues, or display problems. It starts with an upfront diagnostic & cost analysis of the repairs, with quality control & customer support every step of the way.

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monitor display

Monitor & Display Services

Is your screen dim, flickering, or black? Get that fixed promptly and fill out the RMA form. Note that for older models you might want to upgrade from LCD to LED technology.

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touch screen services

Touch Screen Services

Gremark has repaired more point of sale systems and kiosks than any other product. If your point of sale system or kiosk is not responding correctly, flickering, or calibrating give us a call and we will recommend the right service plan for your product.

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gremark protection plans

GTI Protection Plans

Gremark Technologies offers an extended warranty program for your electronic devices. When you purchase one of our protection plans, your device’s information is automatically entered into our system. This allow us prepare for conditions relating to hardware malfunctions, spills, and wear and tear.

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PROTECT YOUR TECH

We offer warranty and insurance products for a massive range of equipment. Mitigate your risk, reduce your losses. We offer comprehensive or specific options for your tech device investments.

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FAQs

Easy to navigate, you can quickly find answers to an inquiry or browse some of the questions we get most often. Whatever it is your looking for we’d like to help. If you’re having a hard time finding what you’re looking for- try contacting us via Support.

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SUPPORT

We strive to have rapid response times and personalized support options. You can connect with us immediately via LiveChat, call us, or submit a department-specific request.

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CLEANING & DIAGNOSTIC REPORT

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