TOUCH SCREEN SERVICES

by Gremark Technologies

GREAT SERVICE BY DESIGN

Great People + Great Process + Great Service

Our Process

Gremark’s quality management process insures repairs are done quickly and to the high standards you expect. If you need a repair, device upgrade, or more information please contact one of our service representatives.


SUBMIT RMA

Have a device that needs repair? Fill in the RMA form, complete with the serial number, model/description, & brand of the device(s) you want serviced.


SEND IN DEVICES

Pack device(s) carefully and address to:
RMA Department
Gremark Technologies Inc.

1420 Davey Road
Woodridge, IL 60517


EVALUATION

Our customer service team provides transparency through your devices repair process. Direct access to in-house engineers elevates our process above the competition.


REPAIR

Track the progress of your repair. If the device is beyond economical repair, a customer service team member will contact you with the best options for moving forward.


FREE  RETURN DELIVERY

GTI will cover the return shipping, typically standard ground, unless arranged otherwise.

Touch Screen Services

Elo Touch Solutions is a leading manufacturer of touchscreen technology and provides a variety of products for nearly every type of industry. Elo offers a menu of hardware solutions including touchscreen displays, all-in-one touch computers, gaming machines, digital signage, industrial displays and point-of-sale kiosks. Gremark Technologies Inc is the only service center in the United States partnered with Elo Touch Solutions. GTI inventories more Elo Touchscreen parts, units and documented repair processes than any other repair facility in North America.

Touchscreen repair is the cornerstone of Gremark Technologies Inc. Our knowledgeable staff has the capabilities to repair Elo touch screens and a variety of point-of-sale manufacturers and models. Not a POS product- not a problem. We service many different industrial and consumer products that include Touch Tunes™, video poker and trade-show displays.

Additional Services & Products

tablet laptop

Tablets & Laptops

Full-spectrum servicing for any portable device & any size job. With rapid turn-around you won’t miss a beat. We can recover your sensitive data & repair your hardware from things like accidental damage, software issues, or display problems. It starts with an upfront diagnostic & cost analysis of the repairs, with quality control & customer support every step of the way.

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distribution consolidation

Warehousing & Distribution

Our commercial clients benefit from our expanded repair capabilities that refurbish discontinued products, for a fraction of the MSRP, reducing out of stock situations – especially when shipping inventory from overseas. If you need one pallet of storage, or 10,000 square feet, see more details at the link below.

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mobile hand held scanners

Mobile Devices / Hand-Held Scanners

GTI repairs commercial and consumer mobile devices such as laptops, tablets, RF Scanners and mobile printers. If you have a virus, hardware problem, or software issue, see more details at the link below.

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gremark protection plans

GTI Protection Plans

Gremark Technologies offers an extended warranty program for your electronic devices. When you purchase one of our protection plans, your device’s information is automatically entered into our system. This allow us prepare for conditions relating to hardware malfunctions, spills, and wear and tear.

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PROTECT YOUR TECH

We offer warranty and insurance products for a massive range of equipment. Mitigate your risk, reduce your losses. We offer comprehensive or specific options for your tech device investments.

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FAQs

Easy to navigate, you can quickly find answers to an inquiry or browse some of the questions we get most often. Whatever it is your looking for we’d like to help. If you’re having a hard time finding what you’re looking for- try contacting us via Support.

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SUPPORT

We strive to have rapid response times and personalized support options. You can connect with us immediately via LiveChat, call us, or submit a department-specific request.

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CLEANING & DIAGNOSTIC REPORT

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