TABLETS & LAPTOPS

by Gremark Technologies

GREAT SERVICE BY DESIGN

Great People + Great Process + Great Service

Our Process

Gremark’s quality management process insures repairs are done quickly and to the high standards you expect. If you need a repair, device upgrade, or more information please contact one of our service representatives.


SUBMIT RMA

Have a device that needs repair? Fill in the RMA form, complete with the serial number, model/description, & brand of the device(s) you want serviced.


SEND IN DEVICES

Pack device(s) carefully and address to:
RMA Department
Gremark Technologies Inc.

1420 Davey Road
Woodridge, IL 60517


EVALUATION

Our customer service team provides transparency through your devices repair process. Direct access to in-house engineers elevates our process above the competition.


REPAIR

Track the progress of your repair. If the device is beyond economical repair, a customer service team member will contact you with the best options for moving forward.


FREE  RETURN DELIVERY

GTI will cover the return shipping, typically standard ground, unless arranged otherwise.

Tablets & Laptops

We offer repairs for most tablets and computers. GTI uses advanced surface mount technology to efficiently repair your electronics at a board level, driving down the service cost. Tablet repair is a more involved than laptop repair because of their size and the frequent use of an adhesive. Please contact us for a quote for your particular device.

Additional Services & Products

monitor display

Monitor & Display Services

Is your screen dim, flickering, or black? Get that fixed promptly and fill out the RMA form. Note that for older models you might want to upgrade from LCD to LED technology.

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distribution consolidation

Warehousing & Distribution

Our commercial clients benefit from our expanded repair capabilities that refurbish discontinued products, for a fraction of the MSRP, reducing out of stock situations – especially when shipping inventory from overseas. If you need one pallet of storage, or 10,000 square feet, see more details at the link below.

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touch screen services

Touch Screen Services

Gremark has repaired more point of sale systems and kiosks than any other product. If your point of sale system or kiosk is not responding correctly, flickering, or calibrating give us a call and we will recommend the right service plan for your product.

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gremark protection plans

GTI Protection Plans

Gremark Technologies offers an extended warranty program for your electronic devices. When you purchase one of our protection plans, your device’s information is automatically entered into our system. This allow us prepare for conditions relating to hardware malfunctions, spills, and wear and tear.

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PROTECT YOUR TECH

We offer warranty and insurance products for a massive range of equipment. Mitigate your risk, reduce your losses. We offer comprehensive or specific options for your tech device investments.

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FAQs

Easy to navigate, you can quickly find answers to an inquiry or browse some of the questions we get most often. Whatever it is your looking for we’d like to help. If you’re having a hard time finding what you’re looking for- try contacting us via Support.

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SUPPORT

We strive to have rapid response times and personalized support options. You can connect with us immediately via LiveChat, call us, or submit a department-specific request.

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