July 2016

25
Jul

Building Your Ideal Supply Chain, 3PL or 4PL

The popularity of supply chain management has added layers of service to traditional warehousing and distribution by creating terms such as third-party logistics (3PL) and fourth-party logistics (4PL). These terms, used loosely, have many clients asking, “How can these services benefit my product/business?” After consulting thebusinessdictionary.com, the definitions of these terms do not provide a full understanding:

15
Jul

5 Steps to Develop a Custom Service Program

Not every service program is the same. What criteria should you use to develop a unique customer experience? What do you do if your customer’s needs fall outside of your capabilities? Use these principles to find opportunities to support your brand and improve customer satisfaction.