PROJECTORS - LCD, DLP Gremark can perform repairs on all makes and models of LCD / DLP projectors. Our trained technicians troubleshoot if a problem description is not provided and attempt to repair a part before replacing it. Rates: Repair rates for all makes and models of projectors start at $150 per unit (typically not to exceed $300 per unit), plus parts. You will be contacted prior to parts replacement so you can decide if the repair is cost-effective for the projector. If you decide not to proceed with a repair, a $150 diagnostic fee is applicable. Shipping: All projectors will be returned ground (except Alaska and Hawaii). If one or two day return service is requested, the customer will need to provide Gremark a UPS, Federal Express or Airborne / DHL account number. If you are local to our office, you will be contacted when your product is ready to be picked up. If you plan to ship your product to us for repair, the following information will be needed, via fax 630-705-1011 or scan/email gremark@gtiservice.com: Company Name Point of Contact (POC) Address, City, State, Zip Phone and Fax Numbers E-Mail Address Manufacturer, Model Type and Serial Number Proof of Purchase / Invoice, if needed Problem Description / Failures Remember to submit an RMA Request before shipping your product.