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We Moved...
We are pleased to announce that we have moved to a larger facility as of Thursday, February 9, 2006. Our new address is:
1400 Brook Drive
Downers Grove, IL 60515
Our phone and fax numbers will remain the same. Thank you
Projector/Plasma Customers
As of August 29, 2005, due to an overwhelming surge in requests for plasma and projector repairs, Gremark is currently experiencing a back log for service of three to five weeks. This also includes consumer electronics, i.e., TV/VCR and DVD/VCR combos. We apologize for this inconvenience and will update you when we return to our normal turnaround timeframe. You may contact us at ServiceAdmin@GTIService.com with any questions. Thank you for your patience.
Gremark Expands Service
GTI is pleased to announce that we have expanded our on-site service of 42" and above plasma repairs within the Chicagoland area. Since we're an authorized service center for Fujitsu, Panasonic and LG, to name a few, they have been notified of our expansion to on-site service. In order to adequately service this growing industry, Gremark will schedule your on-site repair within 24 hours of receiving your call. We encourage the business and/or consumer to speak with our customer service representatives to review problems with your unit, troubleshoot parts that might be needed and warranty status so one trip will be needed. Our on-site repair pricing is competitive in our area and, rest assured, you're obtaining quality repairs with experienced technicians.
Now offering complete LCD repair capabilities
Gremark is now offering complete LCD repair capabilities for laptop displays and all LCD products.
If you have one of the following problems, Gremark can help:
Blank display
Red, green, blue, black or white vertical or horizontal lines
Dark or dim LCD
Dark blocks or bars on the LCD
Scratches to surface of LCD (polarizer)
Our repair process includes:
Video repair (complete repair as required, best method to save money)
Tab replacement (column and row drivers, as required)
Polarizer film replacement (as required)
Backlight replacement (broken or no light output - only)
Complete functional final test and QA
Ten (10) day turnaround from date received
Please feel free to contact us with any additional questions or pricing information. Volume discounts apply.
Government Approved Contractor
Gremark is happy to announce our authorization as an approved contractor to service the U.S. Department of the Military. Gremark representatives have met with the U.S. Defense Logistics Agency, DITCO and DISA Computer Services. We have provided logistic and break/fix services for their end of life products and return shipped worldwide.
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