OUT OF WARRANTY PROCESSING Similar to our in-warranty repair support, our out-of-warranty repair capability includes whole unit and component level repairs. Gremark has repaired units by hundreds of manufacturers from plasma, projector, point of sale, and LCD/CRT monitors. We can help ensure that repair of your product is the lowest cost solution. Gremark prides itself on our technical staff, factory trained through numerous manufacturers and specializing in component-level and whole unit repairs for all types of product, i.e., LCD / CRT and televideo monitors, point of sale (POS) keyboards, laptops/notebooks, plasmas, projectors, power supplies, and circuit boards. Our technicians have the capability to reverse engineer to specific repair requirements. Once repaired, all products are sent through quality control for final evaluation, cleaned, retested and shipped. Refurbished units are returned in like-new condition (except power cords). Gremark can provide out of warranty support for you and your customers. If you plan to send your product to us for repair, the following information will be needed via fax 630-705-1011 or scan/email gremark@gtiservice.com: Company Name Point of Contact (POC) Address, City, State, Zip Phone and Fax Numbers E-Mail Address Manufacturer, Model Type and Serial Number Problem Description / Failures Remember to submit an RMA Request before shipping your product.